Returns & Refunds

You have 365 days to return anything unused and unopened, and 30 days to return something you've tried, for any reason at all, including simply that it didn't suit your dog. You don't need to justify it.

Start the return through the portal linked at the bottom of every page, or get in touch through our contact page and we'll set it up for you. Return shipping is at your cost. Keep the original packaging if you can, since a product returned without it is worth less to us and that can reduce the refund.